TY - GEN
T1 - The HandyTech's Coming between 1 and 4
T2 - 22nd Workshop on Privacy in the Electronic Society, WPES 2023
AU - Anthony, Denise
AU - Gunter, Carl A.
AU - He, Weijia
AU - Khanafer, Mounib
AU - Landau, Susan
AU - Mangar, Ravindra
AU - Reitinger, Nathan
N1 - Publisher Copyright:
© 2023 Owner/Author.
PY - 2023/11/26
Y1 - 2023/11/26
N2 - Smart homes are gaining popularity due to their convenience and efficiency, both of which come at the expense of increased complexity of Internet of Things (IoT) devices. Due to the number and heterogeneity of IoT devices, technologically inexperienced or time-burdened residents are unlikely to manage the setup and maintenance of IoT apps and devices. We highlight the need for a "HandyTech": a technically skilled contractor who can set up, repair, debug, monitor, and troubleshoot home IoT systems. In this paper, we consider the potential privacy challenges posed by the HandyTech, who has the ability to access IoT devices and private data. We do so in the context of single and multi-user smart homes, including rental units, condominiums, and temporary guests or workers. We examine the privacy harms that can arise when a HandyTech has legitimate access to information, but uses it in unintended ways. By providing insights for the development of privacy control policies and measures in-home IoT environments in the presence of the HandyTech, we capture the privacy concerns raised by other visitors to the home, including temporary residents, part-time workers, etc. This helps lay a foundation for the broad set of privacy concerns raised by home IoT systems.
AB - Smart homes are gaining popularity due to their convenience and efficiency, both of which come at the expense of increased complexity of Internet of Things (IoT) devices. Due to the number and heterogeneity of IoT devices, technologically inexperienced or time-burdened residents are unlikely to manage the setup and maintenance of IoT apps and devices. We highlight the need for a "HandyTech": a technically skilled contractor who can set up, repair, debug, monitor, and troubleshoot home IoT systems. In this paper, we consider the potential privacy challenges posed by the HandyTech, who has the ability to access IoT devices and private data. We do so in the context of single and multi-user smart homes, including rental units, condominiums, and temporary guests or workers. We examine the privacy harms that can arise when a HandyTech has legitimate access to information, but uses it in unintended ways. By providing insights for the development of privacy control policies and measures in-home IoT environments in the presence of the HandyTech, we capture the privacy concerns raised by other visitors to the home, including temporary residents, part-time workers, etc. This helps lay a foundation for the broad set of privacy concerns raised by home IoT systems.
KW - home iot
KW - iot
KW - iot handyperson
KW - privacy harms
UR - http://www.scopus.com/inward/record.url?scp=85180014903&partnerID=8YFLogxK
U2 - 10.1145/3603216.3624956
DO - 10.1145/3603216.3624956
M3 - Conference contribution
AN - SCOPUS:85180014903
T3 - WPES 2023 - Proceedings of the 22nd Workshop on Privacy in the Electronic Society
SP - 129
EP - 134
BT - WPES 2023 - Proceedings of the 22nd Workshop on Privacy in the Electronic Society
PB - Association for Computing Machinery, Inc
Y2 - 26 November 2023
ER -